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Shipping policy

Shipping Coverage

Colin & Taylor currently ships exclusively within the United States.


Order Processing Time

All orders are processed within 1–2 business days (Monday to Friday) after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

Once your order has been dispatched, you will receive a shipping confirmation email including tracking information.


Transit Time

After dispatch, delivery typically takes 3–10 business days (Monday to Friday) depending on destination and carrier conditions.

Delivery times are estimates and may vary due to factors outside our control, including carrier delays, weather conditions, or seasonal demand.


Total Estimated Delivery Time

The total estimated delivery time consists of:

Processing time: 1–2 business days
Transit time: 3–10 business days

Total estimated timeframe: 4–12 business days


Shipping Costs

We offer free standard shipping on all orders within the United States.

No minimum purchase is required to qualify for free shipping.

All shipping costs are clearly displayed at checkout before payment confirmation.


Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout. Colin & Taylor is not responsible for delays or delivery issues caused by incorrect or incomplete address details provided by the customer.


Lost or Delayed Shipments

If your order has not arrived within the estimated timeframe, please contact:

info@colin-taylor.com

We will review the shipment status and assist accordingly.


Business & Contact Information

Store Name: Colin & Taylor
Company name: Wolswijk Stukadoorsbedrijf
Chamber of Commerce (KvK): 71731237
Warehouse address: 5233 E Main Street Rd, Batavia, New York, 14020, United States
Company address: Hertogstraat 10, 2405 ZH, Alphen aan den Rijn, The Netherlands

Email: info@colin-taylor.com
Phone number: +1 464 262 8286
Contact: Contact page

Customer service hours (United States – EST):
Monday – Friday: 09:00 AM – 05:00 PM
Saturday & Sunday: Closed

We aim to respond to all enquiries within 1–2 business days.

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